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As defined by BetterCloud:
SaaSOps: a practice referring to how software-as-a-service (SaaS) applications are discovered, managed, and secured through centralized and automated operations (Ops), resulting in reduced friction, improved collaboration, and better employee experience.
Discover all your tools, setups, and IT solutions through additional software, audit logging, login discovery, interviews...
Manage your tools through ready made automation tools (BetterCloud, GAT+...), low/no code or point and click automation tools (GAM, AppSheet, SheetGo, Zapier, tray.io...), and custom app and automation development on cloud platform.
Secure your tools by implementing and enabling the use of built in tools like data loss prevention or auditing reports and notifications, enabling reporting and monitoring of audit logs and anomalies in them (and actively monitoring them), implementing 2FA strategies and U2F hardware, implementing and enforcing Single Sign On via Oauth or SAML, implementing advanced identity providers (Okta/OneLogin/Duo).